Terms & Conditions

Welcome to Sampurn Digital.

These Terms & Conditions govern your use of our website and services, including SEO, Digital Marketing, Google Ads, Social Media Marketing, Branding, and related offerings.

By using our website or engaging our services, you agree to these Terms in full. If you do not agree, please do not use our website or services.

Sampurn Digital provides professional digital marketing, SEO, branding, web optimization, and advertising services for businesses. All services are customized based on the client's requirements and project scope.

We strive to deliver high-quality and result-oriented campaigns; however, digital marketing results may vary based on:

• Market competition
• Client website quality, content, and technical structure
• Industry trends and algorithm updates
• External factors beyond our control

To maintain transparency and fairness, we follow a clear three-stage payment structure for all projects:

Additional Conditions:

• Work will commence only after the advance payment is received.
• Delays in payment may result in delayed project delivery.
• All payments are final once deliverables are approved.
• No refunds will be provided for services that have been initiated or completed in part.
• Sampurn Digital reserves the right to suspend or terminate services if payments are not received as per the schedule.

Project timelines are determined based on mutual discussions and depend on client cooperation and input. Sampurn Digital will not be responsible for delays caused by:

• Late feedback, approvals, or content submission by the client
• Third-party platform issues (hosting, servers, ad accounts, etc.)
• Industry competition or search engine algorithm changes

Estimated delivery dates are indicative, not guaranteed. Delays due to external factors will not be considered a breach of contract.

Our SEO and Digital Marketing services aim to improve your visibility, rankings, and growth. However, performance depends on many external factors, including search engine algorithms, competitor activity, and client cooperation.

Therefore:

• No specific ranking, lead, or sales guarantee is provided.
• Results may take longer than initially estimated, especially in competitive industries.
• Competitor actions and algorithm updates can affect results beyond our control.

Digital marketing and SEO performance depend on real-time competition, market conditions, and platform changes. Sampurn Digital may also work with other clients within similar or competing industries — this does not create a conflict of interest.

While we take all measures to deliver fair and unbiased efforts, campaign performance may fluctuate due to competitor strategies, ad costs, and market shifts. Clients acknowledge and accept that success metrics may extend beyond the initially estimated period.

Clients must:

• Provide accurate and complete information for project execution.
• Grant necessary access (website, Google Ads, Search Console, social media, etc.).
• Approve or provide feedback within reasonable timeframes.
• Not share confidential campaign data with third parties without written permission.
• Ensure timely payments as per the agreed schedule.

Delays in providing information or approvals can directly affect delivery timelines and outcomes.

• All creative materials, strategies, and content developed by Sampurn Digital remain our intellectual property until full payment is received.
• Upon full payment, the client receives a non-exclusive license to use final deliverables.
• Sampurn Digital may showcase anonymized results, visuals, or success stories for portfolio and marketing purposes (without revealing confidential data).

Both parties agree to maintain confidentiality of all project-related data, strategies, and reports. We do not disclose client data to any third party, except when required by law or as part of analytics tools (Google, Meta, etc.).

• All advance payments (50%) are non-refundable once the project has started.
• If a client cancels midway, any pending installment(s) for completed work are still payable.
• Refunds are not applicable on SEO, PPC, or Social Media campaigns due to their ongoing and performance-based nature.
• Sampurn Digital reserves the right to discontinue services for clients violating terms or delaying payments beyond 10 working days.

Sampurn Digital will not be liable for:

• Any indirect, incidental, or consequential damages resulting from campaign outcomes.
• Loss of business, profits, or data due to third-party changes (e.g., Google algorithm updates).
• Service interruptions caused by client-side technical issues or delayed inputs.

Our maximum liability, if any, shall not exceed the total amount paid by the client for the specific project.

All official communication regarding projects, feedback, and payments must be done via:

Verbal or social media messages will not be considered official correspondence.

Our campaigns may use third-party tools such as:

• Google Analytics, Google Ads
• Meta Business Suite
• SEMrush, Ahrefs, or similar marketing platforms

We are not responsible for downtime, data loss, or errors caused by these third-party tools or their policy changes.

Sampurn Digital shall not be held liable for delays or non-performance caused by circumstances beyond its control, including:

• Natural disasters
• Internet or hosting outages
• Governmental restrictions or policy updates
• Major algorithmic or platform changes

In such cases, timelines may be extended, and neither party shall hold the other liable for non-performance.

Sampurn Digital acts as an independent contractor. Nothing in these Terms shall create or imply a partnership, joint venture, or employer-employee relationship between Sampurn Digital and the client. Clients shall not represent Sampurn Digital as their employee, agent, or partner in any capacity.

Sampurn Digital reserves the right to:

• Terminate services for clients who violate these Terms, delay payments, or act unethically.
• Withhold final deliverables until all dues are cleared.

Either party may terminate the contract with written notice, subject to settlement of pending payments for completed work.

These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of Navsari, Gujarat courts.

We may revise these Terms from time to time without prior notice. The updated version will be posted on this page with a new effective date. Continued use of our services implies acceptance of the latest Terms.

For any questions, payment clarifications, or dispute resolution, please contact: